Reference

Open with candu123 Terms & Conditions

candu123 Terms & Conditions explain how your account, wallet status and lobby access work in Indonesia, including routes to Super Sic Bo, Rocket Crash and Basketball Betting.

Account access rulesWallet verification termsPolicy contact route
candu123 Open with candu123 Terms & Conditions
TERMS SUPPORT

Contact Us About Account Terms

A clear contact route matters when a Terms & Conditions question affects your login or wallet status.

Account access Use the support chat route shown beside account help when a phone verification step, password issue or Terms & Conditions question prevents you from continuing.
Wallet status Send the payment receipt and reference for DANA, OVO, GoPay or QRIS when a wallet action is pending, so we can check the policy step involved.
Policy request Ask support to clarify a clause, policy change or account restriction through the contact route displayed after login; keep your request specific and linked to your account.
DATA SAFEGUARDS

Protect Your Data Under These Terms

Our Terms & Conditions also describe how account records are handled when you use the service.

Account details

We use the details you submit during account creation to connect your phone verification, login record and policy requests. Check your account spelling before continuing to avoid avoidable access questions.

Transaction records

Payment references from DANA, OVO, GoPay, QRIS, bank transfer and virtual account may be retained to match wallet status and resolve a Terms & Conditions query.

Cookies

Cookies may keep your session or displayed settings in place. You can clear them through your browser, but doing so may require another login and phone verification step.

Account security

You are responsible for protecting login details and checking the device used for access. Tell support promptly if you notice an unfamiliar session or account change.

Record retention

Retention depends on the account record and the reason it is needed, such as wallet reconciliation or a support request. Ask us through account help for the applicable handling detail.

Change request

To correct personal details or ask about data handling, contact support from the logged-in account path and identify the exact field or clause you want us to check.

Find Terms & Conditions Answers

These Terms & Conditions questions cover the account steps most likely to matter before you continue. We keep the answers tied to the actual policy: account access, local wallet records, data requests, device sessions and the route for contacting us about a disputed clause.

You can read the current Terms & Conditions on the policy page before completing account access. The displayed version applies to your region, and access or eligibility depends on local law.

You need to submit accurate account details and complete the phone verification step shown during access. Keep your login information private, because activity under your credentials is linked to your account record.

Yes. The policy covers wallet and transaction checks for DANA, OVO, GoPay and QRIS, as well as bank transfer and virtual account records used to match an account action.

Yes. Contact us through the logged-in account help path, name the exact detail that needs correction and provide the requested account reference so we can assess the change.

Cookies may retain your session or browser settings. Clearing them can sign you out, so you may need to enter your details and complete phone verification again before access continues.

Send support the payment receipt, transaction reference and account phone number through the contact route shown after login. We can then check the relevant wallet record and policy step.

We may update the policy when account, data or access rules change. We will display the revised Terms & Conditions on the policy page, so check that page before continuing.